Common Questions
Can prices change?
The prices on this website were calculated based on the tariffs and exchange rates in force at the time. Please note that any change in exchange rates, fuel costs, port fees, airport fees, fuel, or transport costs may lead to price adjustments.
I have made a reservation, can I cancel it? What are the cancellation costs?
- Up to 21 days in advance: the deposit amount.
- From 20 to 8 days before: 50% of the trip cost.
- Less than 8 days before: 100% of the trip cost.
Please be aware that cancellation conditions may vary according to what is stipulated by the operator. Always reconfirm with the agency or request clarification. Note that non-refundable rates may apply, and cancellations might not be permitted.
What documentation do I need to travel?
Travelers must ensure they have the necessary documentation:
- Valid passport with at least 6 months of validity after the last country on the itinerary.
- Respective visas when necessary.
- Compliance with health formalities in the countries to be visited.
Citizens of other countries should verify visa requirements at their respective consulates or embassies.
What health care should I take into account?
Depending on your destination, consider the following healthcare tips:
- Carry medication for pain, fever, allergies, or insect bites.
- Ensure you have enough of any specific medication you take regularly.
- Take prescriptions and packaging that identifies the active substance.
- Have a legible prescription from your doctor to prove the need for the medicine.